File a Complaint
Welcome to the California Public Utilities Commission Consumer Affairs Branch Website.
Using this page,you can file a complaint against the company that provides your telephone, energy (electric or gas), or water service.
I wish to follow up on a previously reported complaint:
OR
I wish to file a new complaint.
Please fill in the information requested below.
(Please do NOT report the same complaint for a case which is still pending.)
Note: If you have a Safety Related Issue (this includes safety of gas, electric, cable, phone and mobile home
park utilities, such as live wires dangling from power poles, gas leaks etc.), please
dial 911 and report the problem.
For other issues that you have been unable to resolve with the utility directly, please enter your complaint information below. All personal identifying information provided is confidential, and will be used solely for the purpose of resolving your complaint.
Items marked with an asterisk [*] are required.
Use the TAB key to move from field to field.